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VoiceRite Speech Suite offers a number of off-the-shelf applications ready for work. Forget worrying about integration or deployment, these applications are ready to perform. Enable the power of speech for self-serve applications and reduce your cost while providing the quality customer care that sets your company apart from the competition.

Name Dialer

Using VoiceRite Name Dialer, your employees and customers can call people or departments in your business in the most intuitive manner they know - by simply speaking. With the power of a caller’s voice, the speech-enabled VoiceRite Name Dialer performs automated directory assistance and call routing, directing the caller to any person or department throughout your enterprise.  


Password Reset

IT departments can be overwhelmed with password reset requests and users frustrated by the fact that they can't get on-line! Improve your internal customer service by automating your password reset functions. A simple call plus security verification eliminates costly IT time, increasing your department's productivity.

Location Finder

Location Finder makes it easy for customers to locate your nearest retail store, dealer, office, or provide other information. Location Finder can perform just about any attendant task.

Your customers just pick up the telephone, say the Zip code or City and State where they want to find one of your locations, and instantly receive the information they are looking for. When there are multiple locations, Location Finder methodically lists all locations for the caller. Now your customers can easily locate your business.

Lead Capture

Lead Capture can be quickly deployed to work with you in Direct Marketing Campaigns or other applications where you want to capture data. Don't put customers on hold or hire promotional agents to cover your campaigns, just automate those services and save time and money.

Menu Maker

Using the VoiceRite Menu Maker, you can create and update automated touch-tone and speech recognition based call routing menus intuitively from your desktop. Designed for non-technical users, the VoiceRite Menu Maker essentially enables you to design call routing menus on your screen, which provides prompts for your callers and options for how they will interact with the system.

Status Application

Customers want instant information 24 hours a day, 7 days a week especially when it concerns order status. Most order status requests can be easily completed by simply giving your customers access to database information. Improve your customer's experience, no hold, no waiting. Think about adding promotional messages creating new opportunities.

Address Change

Address Change makes it easy for your customers to phone in an address change or update to subscriptions. Customers can do it when they want from any location at any time, day or night.