Build your call routing menus, your way. Using the VoiceRite Menu Maker, you can create and update automated touch-tone and speech recognition based call routing menus intuitively from your desktop. Designed for non-technical users, the VoiceRite Menu Maker essentially enables you to design call routing menus on your screen, which provides prompts for your callers and options for how they will interact with the system. The VoiceRite Menu Maker web-based GUI has menus that direct you to key-in what callers will hear and where the callers will be transferred. Options include either typing in text to pull-down menus that automatically convert the text to speech, or you can record your own voice prompts over the phone, or upload professionally recorded audio files. End users can even record their own prompts in real-time.
The administration of the VoiceRite Menu Maker is very simple and can be managed outside of your IT department, if desired. In most cases, users can be trained in a brief couple of hours. Of course your VoiceRite Menu Maker is a module within the VoiceRite Framework, which provides layers of administrative security, so you can be assured that only the appropriate people are making changes to your system.
Product Facts:- "Plugs in" to the VoiceRite Framework Web-based administration tool
- Analog, T1/E1 and SIP compatible
- VoiceXML compliant
- Speech recognition available in multiple languages
- On demand detailed application reporting and statistics
- Intuitive speech processing allows for custom grammars and pronunciations
- Live operator "zero out" capable
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