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Name Dialer
With the VoiceRite Name Dialer, your employees and customers can call people or departments in your business in the most intuitive manner they know - simply speaking.

With the power of your own voice, the speech-enabled VoiceRite Name Dialer performs automated attendant and directory assistance, which can connect you to any person or department throughout your enterprise. No keypad necessary - no waiting on hold.

VoiceRite Name Dialer provides callers with high levels of name recognition accuracy, ensuring the call will be routed to the person or department they are trying to reach. Additionally, callers can request to hear the person's phone number(s) and email address read back over the phone using pre-recorded information or text to speech. Directory segmentation capability provided by the VoiceRite Name Dialer allows you to differentiate between people with the same name by location, job title, and more. The VoiceRite Name Dialer easily automates repetitive and inefficient directory assistance tasks performed by administrative and clerical staff.

The VoiceRite Name Dialer can scale to your needs. Today, it successfully supports companies requiring directories of a few hundred names to over 250,000 names.

The VoiceRite Name Dialer application, operating as a module within the VoiceRite Framework, allows for personnel listings to be added, deleted, updated, tuned, and more within a matter of minutes, which means that you can be routing calls using speech recognition following just a few mouse clicks from your desktop.

Product Facts:

  • "Plugs in" to the VoiceRite Framework Web-based administration tool
  • Analog, T1/E1 and SIP compatible
  • VoiceXML compliant
  • Multiple call flows and voice personalities
  • Speech recognition available in multiple languages
  • On demand detailed application reporting and statistics
  • Automatic directory download from your corporate directory
  • Directory Segmentation for people with the same names at different locations
  • Intuitive speech processing allows for custom grammars and pronunciations
  • Live operator "zero out" capable