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The VoiceRite Professional Services Group has a global reach, utilizing subject matter experts from around the globe to deliver the best and most innovative custom solutions in the world. Our mission is very simple and direct:
"You, our customer, are VoiceRite's top priority and if there is a specific application or product modification your company requires, we will not only strive to deliver a solution to meet your needs, we will work diligently to exceed your expectations. . . everyday."
VoiceRite's team can assist you with all aspects of delivering your project by assisting you with technical strategy, application design, system architecture, customer experience, project implementation, and on-going support and maintenance. From cradle to grave, VoiceRite can provide you with the professional services required to deliver your solution.
VoiceRite specializes in:- IVR Application Design
- Telephone User Interface (TUI) design
- Task centric / efficient call flow
- Conversational interface
- Architectural optimization
- Flexibility, scalability, and robustness
- Emerging technologies
- VoiceXML Application Development
- Custom development of speech applications in VoiceXML
- Integration with multiple speech engines and VoiceXML browsers
- Application integration with backend databases and/or legacy systems
- Cisco IP Communication and IP Contact Center
- Cisco certified professional services available to assist with development
- Cisco IP Contact Center product line
- Custom development and scripting available
- Integration of 3rd party or legacy system
- IBM WebSphere Product
- Very strong WebSphere Voice Response and WebSphere Voice Server
- Unparalleled experience in IBM State Table application development
- UMWVR Deployment and Management
- 140+ IBM Deployments World Wide
- CTI / PBX Integrations
- Custom integration with dozens of possible PBX and switch types
- CTI application development, integration, and implementation
- Deployment of Cisco IP Call Center technology
- VoIP / SIP Integration
- SIP voice, messaging, and user agent application expertise
- Softphone application integration and deployment
- Deployment of an integration with Cisco IP Telephony products
- IBM DTEA SIP card deployment
Contact your VoiceRite representative for a needs assessment and find out how we can exceed your expectations.
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