Education Solutions
Retail Connect manages inbound calls with customer data

IBM Unified Messaging
IBM Unified Messaging with Desktop and Mobile Clients from VoiceRite provide a Best of Breed Centralized Unified Messaging solution that delivers a significant leap forward in scale, operation, and flexibility over other voice mail solutions.



Desktop, Web, Lotus and Mobile Clients for IBM Unified Messaging
VoiceRite's Clients consolidate all telephony communications to one desktop application linking to your voice and fax mailbox. They have everything you need to manage your calls, messages, and voice mailbox activity. VoiceRite's Clients allow you to leverage the full functionalities of IBM Unified Messaging from your desktop or mobile device so regardless of where you are, you can always be in control of your real time and stored communications.


School Bus Locator

Bus Route Locator
The start of a new school year brings the inevitable deluge of calls from parents to determine their Child's school bus route. These calls can now be handled automatically, in the most intuitive manner possible - by simply speaking. With the power of a caller's voice, the speech-enabled Bus Route Locator performs automated bus route lookup, provides the route information to the parent or guardian and can even route the call to the appropriate transportation hub for human assistance. Pressing keys is never necessary and there is no waiting on hold.


Password Reset
The VoiceRite Password Reset application is an ideal solution for off loading help desks with the repetitive task of resetting passwords. Now, the end user will be able to reset their password 24/7 on or off site.
Password Reset is designed to integrate with an enterprise’s existing Access Management system, such as Tivoli, or to deploy as a standalone solution. As a standalone solution, Password Reset provides a web browser based password reset as well as a telephone interface.


Name Dialer and Menu Maker
Name Dialer gives callers the ability to find employees or departments by simply speaking their name, instead of looking up phone numbers on paper, via electronic directories, spell-by-number on a phone pad, or by calling an operator. Callers simply speak, and the Name Dialer connects the call or provides spoken directory information about the person or department at any time of day.
Menu Maker adds the ability to create free-form call routing menus, with a simple to use Web browser interface. Together, Name Dialer and Menu Maker provide a complete solution to answering your companies calls.


A large insurance institution chooses IBM Unified Messaging and VoiceRite's Desktop and Lotus Clients**
**Check back soon for availability