Bank Connect
For banks that are looking to leverage their retail branch footprint for more lines-of-business, Bank Connect allows you transform the way your branch uses the telephone everyday to bring significantly more value to your business. Bank Connect will help you to give priority treatment to your most important customers, and route all of your customers to the bank branch employee with the appropriate skill set. It will allow your bank branch associates to more efficiently handle incoming calls by streamlining interaction with your CRM solutions to automatically lookup customer information and pre-populate forms.  It will give your managers an at-a-glance dashboard to see whether branch staffing levels are adequate to handle walk-in and phone-in business, enabling them to make decisions that increase branch customer satisfaction, revenue and staff productivity..

Bank Direct
Bank Direct uses speech technology to ask your local branch callers what line-of-business (mortgage, investment, auto loans, etc.) or person they wish to speak with. Based on the customers response, Bank Direct routes the call to the appropriate sales associate or line-of-business telephone. These types of calls are typically handled by a branch manager or associate. Automating these calls frees these employees for other revenue generating tasks, and provides a much more pleasant experience for your customer.

Password Reset
The VoiceRite Password Reset application is an ideal solution for off loading help desks with the repetitive task of resetting passwords. Now, the end user will be able to reset their password 24/7 on or off site.
Password Reset is designed to integrate with an enterprise’s existing Access Management system, such as Tivoli, or to deploy as a standalone solution. As a standalone solution, Password Reset provides a web browser based password reset as well as a telephone interface.

Name Dialer and Menu Maker
Name Dialer gives callers the ability to find employees or departments by simply speaking their name, instead of looking up phone numbers on paper, via electronic directories, spell-by-number on a phone pad, or by calling an operator. Callers simply speak, and the Name Dialer connects the call or provides spoken directory information about the person or department at any time of day.
Menu Maker adds the ability to create free-form call routing menus, with a simple to use Web browser interface. Together, Name Dialer and Menu Maker provide a complete solution to answering your companies calls.