The VoiceRite Web Client augments your Web browser’s capabilities by allowing you to control all business communications from a single Web site. By making it easier for users to manage their telephone calls and messages, the VoiceRite Web Client improves employee productivity. In addition, employees are easier to reach because their greetings and find-me/follow-me settings are easily updated based on their location (work, work at home, traveling, etc.).

The VoiceRite Web Client connects your Web browser to IBM’s Unified Messaging. This solution can connect multiple brands of TDM or VoIP PBX's in separate locations, to a single, centralized Unified Messaging system. The combination of the VoiceRite Web Client and IBM Unified Messaging allows users to be in control of their real time and stored communications.

Voice Messaging:
The Web Client integrates with the IBM Unified Messaging server. This provides remote access without having to call into a voice mail box and enter a password. A Visual User Interface (VUI) improves workflow, making it easy to play back, reply to, forward, or delete messages.

Greetings and Call Handling:
For highly mobile workers, the Web Client gives users control over your office phone’s greetings and call handling. Here are some scenarios you might be familiar with where having a mobile voice mail client can make a real difference:

When you know you are going to be out of the office, a simple greeting instructing callers to leave a message, and ensuring callers that you will be returning their call shortly. You simply select "Available, but not in the office", from the greetings menu and the system will play the users prerecorded message: “You’ve reached Marc Fifter. I’m away from my office right now, but I check my voice mail often, and will return your call within an hour.”

When a user is expecting a call but has been pulled away from their office, they can choose to set a Reach Me number. Reach Me numbers allows callers to decide if they need to reach users immediately, or leave a message and wait for a reply. When users enter a Reach Me number callers will have the option to reach users at an alternate number just by pressing the number three at the prompt.