The VoiceRite Client plugs into Lotus Notes or Sametime, extending email and instant messaging and consolidating all telephony communications. By making it easier for users to manage their telephone calls and messages, and by helping them to change their greetings and find-me/follow-me settings based on their presence information, Sametime and the VoiceRite Client Plug-in improves employee productivity and mobility by providing one desktop client for collaboration and communications whether in the office or traveling.

The VoiceRite Client for Lotus connects Notes and Sametime to IBM’s Unified Messaging. This solution can connect multiple brands of TDM or VoIP PBX's in separate locations, to a single, centralized Unified Messaging system. The combination of the VoiceRite Client for Sametime and IBM Unified Messaging allows users to be in control of their real time and stored messages, regardless of where or whether they connect to the internet.

Because the Client for Lotus is Eclipse-based, VoiceRite is able to add new functionality to the Notes or Sametime window to control inbound calls to any VoIP or TDM PBX. Lotus users can be anywhere in the world (even behind a firewall) and still control and intercept calls made to their office. Inbound calling numbers can be automatically looked up via several databases such as CRM, LDAP and HR systems. The user can then decide the best way to handle the call, such as transferring the caller to a mobile phone or soft phone, play a recorded message, or type a message to be played to the caller using text-to-speech.