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Caller Connect, Bank Connect and Retail Connect Caller, Bank and Retail Connect link Cisco unified communications to customer information improving the efficiency of handling branch calls by displaying caller information on the phone and PC for sales associates, and call reports for branch managers. |
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Bank Direct and Retail Direct Bank and Retail Direct ask callers what line-of-business or department they want, and use speech recognition to direct the call to the best in-branch resource. |
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Password Reset |
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Name Dialer Automatically synchronizes with corporate telephone directories. Callers can simply say the name of the person or department they wish to speak with. Callers can ask for "other information" like email address or department. |
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Bus Route Locator Parents call up this automated telephone application to determine where and when their child gets picked up and dropped off from the school bus. |
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Menu Maker Using a Web Browser, non-technical department administrators can create, edit and maintain telephone call routing menus (auto-attendant). Menus can be constructed with a speech user interface or touch-tone. Prompts can be recorded, or utilize the built-in text-to-speech capabilities. |
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Name Dialer makes employee to employee communication easier at Watson Sysco**
Check back soon for availability**
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