3/16/2010 - Help Desk Package for Phone Support @ HDI
VoiceRite will debut it's Help Desk Package for Telephone Support at the Annual HDI Conference & Expo on March 16 - March 19 at Rosen Shingle Creek Resort in Orlando, Florida. This is the World Conference on Technical Service & Support, the perfect venue to publically launch this offering which includes Cisco Contact Center Express, VoiceRite's Password Reset and all of the pieces to provide effective integration with incident management systems.

12/14/2009 - Blackberry® Client, SUT @Lotusphere
VoiceRite will debut it's Unified Messaging (UM) Client on Blackberry, and SUT integration at this years Lotusphere. Also debuting will be telephone Password Reset for Notes/Domino. The new Client offerings augment the existing UM Clients for Notes/Sametime, Web, Desktop and Cisco Telephone. Password Reset for Domino automates telephone calls from users that forget their Notes passwords.

9/12/2009 - Help Desk Package gets Pre-approved for SIP
VoiceRite and Cisco have made it easier than ever for UC Resellers to offer their customers the very best solutions. As the Cisco "partners partner" VoiceRite has already done most of the work to make it easy for Cisco resellers to take advantage of Cisco's incentive programs. These programs reward Cisco partners for focusing on selling solutions, rather than technology.

11/18/2008 - VoiceRite Introduces Bank Connect at BAI Show
VoiceRite and partner Telsource will be showing for the first time, Bank Connect, a branch telephone application for banks offering priority service to premier customers. Come by the Telsource booth # 815 at the BAI Retail Delivery Conference & Expo and get a demo of priority customer calls differentiated with a special ring and flashing buttons on the Cisco phone. You will also see customers information screen pop on the Cisco phone and on the Customer Service PC screens. Branch managers will want to get a demo of the Management Dashboard showing active customer calls as well as historical information about customer call activity into the branch. The BAI Retail Delivery Conference & Expo runs from 11/18/2008 - 11/20/2008 at the Orange County Convention Center, Orlando, FL

10/21/2008 - Comm-Works Announces VoiceRite Partnership
Comm-Works, a leading provider of technology and infrastructure solutions for large corporations and government agencies, announced today it has entered into a partnership agreement with VoiceRite, Inc., developer of Retail Connect, a robust, feature-rich software application designed for enterprises with multiple branch or store locations. The Retail Connect solution for Cisco’s Unified Communications platform offers retailers the unique ability to integrate their phone systems into their existing business processes to achieve superior customer service, gain operational efficiencies, and provide better management visibility. As a VoiceRite Partner, Comm-Works is supplementing its deployment and ongoing support capabilities by providing customers with advanced voice applications, resulting in streamlined efficiencies and improved customer service. Retail Connect is now available through the Comm-Works sales force. Read the full press release...